BookOnlineNow

BookOnlineNow Integration with ZayaBot

Bring BookOnlineNow’s booking engine into the ZayaBot conversational experience and help guests move from questions about their stay to a direct booking.

Scroll to explore

The integration

Turn Conversations Into

Direct Bookings

With the integration, ZayaBot can connect guest booking requirements with BookOnlineNow to retrieve available rooms and rates, present suitable options to the guest, and guide them directly to the hotel’s booking engine to complete the reservation.

Guests no longer need to leave the conversation just to discover whether a room is available. ZayaBot can understand the guest’s booking requirements, connect with BookOnlineNow, and return the available options directly in the conversation. Once the guest selects an option, ZayaBot takes them to the hotel’s BookOnlineNow booking engine with the relevant booking information, creating a smooth transition from conversation to reservation.

Step by step

How the Integration

Six stages, from the guest’s first question to a reservation completed in your own booking engine.

Guest starts the conversation

The guest asks ZayaBot about rooms, availability, rates, or their stay.

ZayaBot collects the booking details

ZayaBot understands and collects the information required to search for the stay, such as dates and occupancy.

Check availability and rates

ZayaBot connects with BookOnlineNow to retrieve the available rooms and rates matching the guest’s requirements.

Show available options

ZayaBot presents the available room and rate options directly within the conversation so the guest can choose the option that best fits their needs.

Continue to BookOnlineNow

When the guest is ready to book, ZayaBot generates the booking journey with the relevant parameters and directs the guest to the hotel’s BookOnlineNow booking engine.

Complete the reservation

The guest completes the booking through the hotel’s existing BookOnlineNow booking experience.

What it delivers

Benefits for guests

and hotels

One integration, two audiences: a shorter path to booking for the guest, and more qualified direct bookings for the hotel.

For guests

Check availability through conversation

Ask ZayaBot about rooms and rates without starting with the booking engine.

See relevant room and rate options

Get available options based on the requested dates and occupancy.

A smoother booking journey

Move from conversation to booking without manually entering the same search information again.

Book directly with the hotel

Complete the reservation through the hotel’s existing BookOnlineNow booking engine.

For hotels

Convert booking conversations into direct bookings

Turn guests asking about rooms and rates into qualified booking opportunities.

Show availability before the booking engine

Let guests discover available rooms and rates while they are still interacting with the hotel.

Keep your existing booking engine

Continue using BookOnlineNow while adding ZayaBot as a conversational booking channel.

Reduce friction in the booking journey

Carry relevant booking parameters from the conversation into the booking process.

End to end

From Conversation

to Reservation

ZayaBot and BookOnlineNow work together to give hotels a conversational path to direct bookings while keeping the hotel’s existing booking engine at the center of the reservation process.

Guest conversation

Booking details

Availability & rates

Room & rate selection

Direct booking

Booking Engine

All integrations

See BookOnlineNow and ZayaBot

working together

Book a demo

How does ZayaBot integrate with BookOnlineNow?

ZayaBot connects with BookOnlineNow to retrieve available rooms and rates based on a guest’s dates and occupancy. It presents options in the conversation and directs guests to the hotel’s booking engine to complete their reservation.

Can guests check room availability and rates through ZayaBot?

Yes. With the BookOnlineNow integration enabled, guests can ask ZayaBot about availability and rates. The assistant collects their stay details and retrieves matching options.

Where does the guest complete the booking?

The guest completes the reservation through the hotel’s BookOnlineNow booking engine. ZayaBot guides the conversation and carries relevant booking details into that next step.

Do guests need to enter their search details again?

The integration passes relevant booking parameters, such as dates and occupancy, to BookOnlineNow, helping guests continue without repeating the same search.

Does my hotel need to replace its existing booking engine?

Hotels already using BookOnlineNow can keep their booking engine and add ZayaBot as a conversational assistant for room searches and booking guidance.

How can I see the integration in action?

Request a ZayaBot demo to explore how guest conversations connect with BookOnlineNow’s room search and reservation process.