Instagram Solution

Convert Followers to Buyers

Turn Instagram DMs into a Direct

Booking Engine.

Instagram is where inspiration turns into interest. ZayaBot transforms your hotel’s Instagram into a smart conversion channel that responds instantly to DMs, answers guest questions, and guides users from social discovery to confirmed bookings—all within the same conversation.

Automate My Instagram

See How It Works

DM-to-Booking Conversion

Instant DM Response Rate

Social Engagement

How It Works

From Social Discovery

to Confirmed Stay

ZayaBot connects directly to your Instagram DMs and automates guest communication in a natural, conversational way. It understands interest, responds instantly, and keeps the journey flowing smoothly from first message to final booking.

Guest Engages via DM

A potential guest messages your Instagram page after seeing posts, reels, or ads—asking about rooms, prices, or availability.

AI Reads Interest Instantly

ZayaBot analyzes the message to understand whether the guest is exploring, comparing options, or ready to book.

Instant Personalized Replies

The system responds with tailored answers, visuals, room options, and offers—keeping the conversation engaging and relevant.

Conversion to Booking

ZayaBot continues guiding the guest until they complete the booking or are seamlessly redirected to reservation.

Platform Features

Built for Social-First

Guest Engagement

AI Instagram DM Concierge

Instant replies to all incoming messages.

Story & Post Lead Capture

Converts engagement into conversations.

Intelligent Conversation Context

Adapts responses based on guest inputs and interactions.

Smart Interest Detection

Understands booking vs. inquiry vs. support.

Multilingual Conversations

Engages global audiences effortlessly.

24/7 Automated Inbox Management

No missed DMs, ever.

Features Included

Who It's For

For Hotels That Want to

Monetize Their Social Presence

Luxury & Boutique Hotels

Elevate guest communication on social platforms.

Hotel Chains

Offer personalized engagement through Messenger.

Lifestyle & Urban Hotels

Manage consistent communication across locations.

Marketing & Social Media Teams

Convert social traffic into direct bookings.

Get Started Today

Launch Your

Instagram Solution.

Join hundreds of businesses already automating their customer conversations. Setup takes less than an hour.

Automate My Instagram

All Platforms

Explore:

What is ZayaBot for Instagram?

ZayaBot is an AI hotel assistant that connects to Instagram DMs to answer guest questions, identify booking interest and guide enquiries towards your hotel’s reservation process.

What questions can ZayaBot answer on Instagram?

ZayaBot can answer questions about rooms, facilities, dining, policies and services using your hotel’s information. Live availability and rates depend on connected booking systems.

Can ZayaBot help turn Instagram DMs into booking enquiries?

Yes. ZayaBot identifies booking interest, gathers guest requirements and suggests relevant options to help guests take the next step towards a direct booking.

Does ZayaBot provide multilingual replies on Instagram?

Yes. ZayaBot supports multilingual conversations, helping international guests ask questions and explore your hotel in their preferred language.

Can hotel staff take over an Instagram conversation?

Yes. Hotel staff can monitor and respond to Instagram conversations through the ZayaBot dashboard when personal assistance or confirmation is needed.

Does ZayaBot answer Instagram messages outside working hours?

Yes. ZayaBot provides automated assistance 24/7. Requests requiring staff action or approval remain subject to your hotel team’s availability.

How can my hotel get started with ZayaBot on Instagram?

Request a demo to discuss connecting your hotel’s Instagram account, preparing its knowledge base and completing the required channel setup.