Conversations at Scale
Turn WhatsApp into Your Hotel’s 24/7
Digital Concierge.
Your guests already use WhatsApp—now your hotel can too. ZayaBot transforms WhatsApp into an intelligent, always-on concierge that responds instantly, handles inquiries, and supports bookings in real time. From first message to final confirmation, every conversation becomes a seamless guest experience.
Set Up WhatsApp Bot
See How It Works
Faster Guest Response Time
Message Engagement Rate
Instant Conversations
How It Works
Instant Hospitality
Inside Every Chat
ZayaBot integrates directly with WhatsApp to automate guest communication while keeping it natural and personal. It understands requests, responds intelligently, and guides guests toward booking or support—without delays or back-and-forth friction.
Guest Sends a Message
A guest reaches out via WhatsApp asking about availability, pricing, or services. The conversation starts instantly and naturally.
AI Understands the Request
ZayaBot analyzes interest —whether it’s booking, inquiry, or support—and identifies what the guest needs in real time.
Instant Personalized Response
The AI delivers accurate, human-like replies with relevant options, room details, or offers tailored to the guest’s request.
Booking & Support Automation
ZayaBot continues the conversation through to resolution—assisting with booking, FAQs, or requests without requiring staff intervention.
Platform Features
Built for Real-Time
Guest Conversations
AI WhatsApp Concierge
Instant replies to all guest messages.
Booking Automation
Converts chats into confirmed reservations.
Multilingual Messaging
Communicate with international guests effortlessly.
Smart Reply Engine
Context-aware responses for every inquiry.
Guest History Tracking
Personalized replies based on past interactions.
24/7 Availability
Always responsive, even outside working hours.
Features Included
Who It's For
For Hotels That Want to
Convert Conversations into Bookings
Luxury Hotels & Resorts
Deliver high-touch service at scale.
Boutique Hotels
Offer personalized guest communication.
Hotel Chains
Centralize WhatsApp communication across properties.
Front Desk & Reservation Teams
Reduce workload and response delays.
Get Started Today
Launch Your
WhatsApp Solution.
Join hundreds of businesses already automating their customer conversations. Setup takes less than an hour.
Set Up WhatsApp Bot
All Platforms
Explore:
ZayaBot is an AI hotel assistant that connects to WhatsApp to answer guest questions, support booking enquiries and help manage service requests around the clock.
ZayaBot can answer questions about rooms, dining, facilities, policies and arrival arrangements using your hotel’s information.
ZayaBot can gather stay requirements and guide guests towards your hotel’s booking process. Live availability, rates and booking steps depend on the connected booking engine.
Yes. Guests can enquire about services such as airport transfers, dining and spa treatments. Requests requiring availability checks or approval need confirmation from the hotel team.
Yes. ZayaBot supports conversations in multiple languages, helping international guests communicate with your hotel in their preferred language.
Yes. Hotel staff can monitor and respond to connected WhatsApp conversations through the ZayaBot dashboard when personal assistance is needed.
Yes. ZayaBot provides automated assistance 24/7. Requests requiring staff action or confirmation remain subject to your hotel team’s availability.
Request a demo to discuss your hotel’s WhatsApp account, prepare its knowledge base and review the required channel setup and platform approvals.