Hospitality Analytics
Insights.
ZayaBot provides a powerful analytics dashboard to help you measure performance and optimize service.
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Real-time AI Insights
Comprehensive tracking of all guest interactions, providing visibility into communication volume and quality.
Instant Analysis
Total conversations
Most asked questions
Peak inquiry times
Language distribution
Insight Module
Operational Efficiency
Measure how your hotel team responds to guest requests and identify friction points in your service delivery.
Actionable Data
Number of routed requests
Type of service issues
Resolution trends
SLA tracking
Insight Module
Financial Impact
Track the direct revenue generated through ZayaBot, from room upgrades to successful service upselling.
ROI Tracking
Upsell interactions
Service interest trends
Add-on engagement
Conversion rates
Insight Module
Master your
Property's Data.
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ZayaBot Insights is an analytics dashboard that helps hotels understand guest conversations, monitor operational performance and identify revenue opportunities.
Hotels can review conversation volumes, frequently asked questions, peak enquiry times and language distribution to better understand guest communication needs.
ZayaBot provides insights into routed requests, service issue types, resolution trends and service-level tracking, helping teams identify areas for improvement.
Yes. ZayaBot Insights reports on upsell interactions, service interest trends and add-on engagement, helping hotels understand which services attract guest attention.
ZayaBot Insights includes conversion and revenue-related reporting. The results available depend on the booking systems, integrations and tracking configured for your hotel.
Hotels can identify common questions, update missing information, review request routing and plan staff coverage around busy enquiry periods.
Request a personalised demo to see the dashboard and discuss the reporting relevant to your hotel’s operations and guest communication.