BookOnlineNow Integration with ZayaBot

ConnectBookOnlineNow

Bring BookOnlineNow’s booking engine into the ZayaBot conversational experience and help guests move from questions about their stay to a direct booking.

BookOnlineNowBooking EngineLive

All integrations

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BookOnlineNow Integration with ZayaBot

ConnectBookOnlineNow

Bring BookOnlineNow’s booking engine into the ZayaBot conversational experience and help guests move from questions about their stay to a direct booking.

BookOnlineNowBooking EngineLive

All integrations

Scroll to explore

The integration

Turn Conversations Into Direct Bookings

With the integration, ZayaBot can connect guest booking requirements with BookOnlineNow to retrieve available rooms and rates, present suitable options to the guest, and guide them directly to the hotel’s booking engine to complete the reservation.

Guests no longer need to leave the conversation just to discover whether a room is available.

ZayaBot can understand the guest’s booking requirements, connect with BookOnlineNow, and return the available options directly in the conversation.

Once the guest selects an option, ZayaBot takes them to the hotel’s BookOnlineNow booking engine with the relevant booking information, creating a smooth transition from conversation to reservation.

Step by step

How the Integration Works

Six stages, from the guest’s first question to a reservation completed in your own booking engine.

01Guest starts the conversationThe guest asks ZayaBot about rooms, availability, rates, or their stay.
02ZayaBot collects the booking detailsZayaBot understands and collects the information required to search for the stay, such as dates and occupancy.
03Check availability and ratesZayaBot connects with BookOnlineNow to retrieve the available rooms and rates matching the guest’s requirements.
04Show available optionsZayaBot presents the available room and rate options directly within the conversation so the guest can choose the option that best fits their needs.
05Continue to BookOnlineNowWhen the guest is ready to book, ZayaBot generates the booking journey with the relevant parameters and directs the guest to the hotel’s BookOnlineNow booking engine.
06Complete the reservationThe guest completes the booking through the hotel’s existing BookOnlineNow booking experience.

What it delivers

Benefits for guests and hotels

One integration, two audiences: a shorter path to booking for the guest, and more qualified direct bookings for the hotel.

For guests

Check availability through conversationAsk ZayaBot about rooms and rates without starting with the booking engine.
See relevant room and rate optionsGet available options based on the requested dates and occupancy.
A smoother booking journeyMove from conversation to booking without manually entering the same search information again.
Book directly with the hotelComplete the reservation through the hotel’s existing BookOnlineNow booking engine.

For hotels

Convert booking conversations into direct bookingsTurn guests asking about rooms and rates into qualified booking opportunities.
Show availability before the booking engineLet guests discover available rooms and rates while they are still interacting with the hotel.
Keep your existing booking engineContinue using BookOnlineNow while adding ZayaBot as a conversational booking channel.
Reduce friction in the booking journeyCarry relevant booking parameters from the conversation into the booking process.

End to end

From Conversation to Reservation

ZayaBot and BookOnlineNow work together to give hotels a conversational path to direct bookings while keeping the hotel’s existing booking engine at the center of the reservation process.

01Guest conversation
02Booking details
03Availability & rates
04Room & rate selection
05BookOnlineNow
06Direct booking

See BookOnlineNow and ZayaBot
working together

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ConnectBookOnlineNow

See BookOnlineNow and ZayaBotworking together

See BookOnlineNow and ZayaBot
working together