The AI Engine
Built for
ZayaBot combines artificial intelligence with structured hotel operations to deliver intelligent, contextual, and brand-aligned conversations.
Scroll to explore
Complete Property Intelligence
Full Hotel
Knowledge Base
ZayaBot is trained on your complete hotel data. The more it knows, the better it performs, delivering accurate answers to every guest inquiry.
10k+ Info Points
Room Types & Amenities
Services & Facilities
Policies & Procedures
Restaurants & Outlets
Spa & Wellness
Concierge Details
And Many More...
Core Module
ZayaBot doesn't just answer — it organizes
Request Management
Guest requests are automatically categorized and routed to the correct team, ensuring faster resolution and better service coordination.
40% Staff Time Saved
Front Office
Food & Beverage
Core Module
ZayaBot works wherever your guests are
One AI system. Multiple communication channels. Reach your guests on their favorite platforms with a single unified brain.
4 Platforms Linked
Hotel Website
Facebook Messenger
Standalone URL
Core Module
Human Support at the Right Moment
When needed, ZayaBot seamlessly transfers conversations to your human team — without losing context or historical data.
99% Inquiry Coverage
Context Preservation
Instant Human Handoff
Full History Sync
Priority Alerts
Core Module
Core Module
Upselling & Conversions
Generation Engine
ZayaBot is designed to identify opportunities to turn every conversation into a potential revenue channel.
22% Upsell Success
Room Upgrades
F&B Outlets
Spa Services
Airport Transfers
Special Packages
Your Hospitality.
Get Started Now
ZayaBot combines AI with your hotel’s knowledge and workflows to answer guest questions, organize requests, support staff handoffs and identify relevant booking and service opportunities.
The knowledge base can include room types, amenities, facilities, policies, procedures, restaurants, spa services and concierge information supplied by your hotel.
ZayaBot categorizes guest requests and routes them to the relevant hotel team, such as Front Office or Food & Beverage, based on configured workflows.
Yes. ZayaBot supports human handoff with conversation context and history, helping staff understand the enquiry and continue assisting the guest.
Yes. ZayaBot can identify relevant opportunities to suggest room upgrades, dining, spa services, airport transfers and packages using available hotel information.
Yes. ZayaBot uses one AI system across connected guest channels, helping maintain consistent property information and communication.
Yes. ZayaBot can be configured to align its responses with your hotel’s tone, information and service standards.
Request a personalized demo to review the knowledge base, request management, human handoff and revenue features relevant to your hotel.