Frequently
Asked.

ZayaBot is trained specifically on hospitality workflows and on your hotel's own data. It understands room categories, check-in and check-out, F&B service hours, and concierge requests out of the box — no custom AI development required.

You can be up and running in less than 15 minutes. Our copy-paste snippet works with WordPress, Wix, Shopify, and custom-built hotel websites. Channel connections for WhatsApp, Instagram and Messenger take slightly longer, depending on platform approvals.

Yes. ZayaBot connects directly with booking engines to provide real-time room availability and pricing to guests inside the conversation.

Absolutely. The AI automatically detects the guest's language and communicates fluently in over 50 languages, removing every language barrier.

Security is our priority. All conversations are end-to-end encrypted, and we are fully GDPR and PCI compliant to ensure guest privacy and payment safety.

No. ZayaBot handles repetitive, high-volume inquiries so your team can focus on high-touch guest interactions. It escalates complex or sensitive requests to the appropriate human team member.

Yes. By engaging guests in real time with accurate availability and pricing, ZayaBot shortens the decision to book and converts inquiries into direct reservations — without OTA commission.

Website chat, WhatsApp, Instagram Direct, and Facebook Messenger — all four running from a single AI brain and managed from one unified dashboard.