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ZayaBot · AI Hotel Assistant
The Hotel Assistant That
Knows Your Property Inside Out
An intelligent AI chatbot built exclusively for hotels — powered by your full knowledge base, connected to your departments, and designed to enhance guest experience.
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Talk to Zaya
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Powered by
AI × Otel Spider
Always On
Faster Reply
Redefining Assistance
Built for
Modern Hotels.
ZayaBot is not a generic chatbot. It is an AI-powered digital hotel assistant trained specifically on your property's information, operations, and service standards.
From answering guest questions to routing requests and promoting services, ZayaBot works like a 24/7 team member.
24 / 7
Always Active
< 1 sec
Response time
Learns your exact SOPs, menus, and policies.
Responds fluently in 30+ languages instantly.
Website, WhatsApp, Instagram, Messenger.
Spots upsell moments automatically.
Extreme Intelligence
Actually Does
Instantly answers guest inquiries
Uses your complete hotel knowledge base
Routes requests to the correct department
Handles complaints intelligently
Supports multiple languages
Identifies and promotes revenue opportunities
Works across Website, WhatsApp, Instagram & Messenger
Performance First
Designed for
Results.
Turn every guest interaction into a seamless, revenue-generating experience. Measure everything, improve continuously.
Hotels using ZayaBot report a
3× improvement
in guest response times within the first week.
Reduce front desk inquiries
Improve guest response time
Increase service efficiency
Capture upsell opportunities
Real-time performance reporting
About Zaya
Beyond Hospitality.
Meet Your New Partner.
Zaya is more than a chatbot — he is an intelligent digital host designed to protect your brand and elevate guest satisfaction through 24/7 precision.
Discover Zaya
Meet Zaya
Your AI-powered digital host.
Our Vision
Accurate & personalized service.
Our Mission
Elevating guest communication.
Automation Platforms
One Platform,
Channel.
Zayabot connects your hotel to guests wherever they are — Website, WhatsApp, Instagram, and Messenger — all powered by a single AI brain.
Explore Solutions
Avg Open Rate
Always On
Insights & Analytics
Measure Performance.
Optimize Service.
Unlock deep insights into guest behavior and staff efficiency with a powerful analytics dashboard designed for modern hotels.
Explore Insights
Department Efficiency
Growth Trends
The AI Engine
Built for
Hospitality.
Experience the next generation of hospitality automation. ZayaBot combines human-like intelligence with structured hotel operations.
Explore the Product
Knowledge Base
Department Routing
Why Zayabot
Built for
Hospitality.
Explore More
Guest Data Privacy
Enterprise-grade security designed for hospitality.
24/7 Assistance
Always-on AI for bookings, inquiries, and service.
Personalised Conversations
Tailored responses based on guest preferences.
Peak Season Scaling
Handle high demand during holidays without workload.
Seamless Integration
Connect with booking engines, CRM tools, and hotel systems instantly.
Automated Blueprint
How ZayaBot
Integrates.
See the Full Process
Knowledge Base
ZayaBot learns from your hotel's data, FAQs, and SOPs to provide human-like accuracy.
Dept. Routing
Automatically directs guest requests to the relevant department with intelligent priority.
Channel Connect
Seamlessly operates across Website, WhatsApp, Instagram, and Messenger for 100% guest reach.
Brand Sync
Maintains your hotel's unique tone and brand voice across every single conversation.
Designed to
Convert.
Select a scenario to see how the AI handles real guest workflows.
Room Booking
Do you have any suites available for this Friday?
Checking our live calendar... Yes! We have a Deluxe King Suite available. It features a city view and a private balcony.
Deluxe King Suite
What time does the spa close?
Our wellness center and spa are open daily from 8:00 AM to 10:00 PM. Would you like me to send you the treatment menu?
Local Area
Can you recommend a good Italian restaurant nearby?
Absolutely! 'Bella Notte' is just a 5-minute walk away and is highly rated for its handmade pasta.
Active Now
AI is typing
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Demo ZayaBot
Ready to Transform
Guest Communication?
Experience how ZayaBot reduces operational pressure and improves guest satisfaction. Book your personal demo today.
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Talk to Zaya
Where Guest Conversations Become Experiences
ZayaBot is an AI hotel assistant built for hospitality. It uses your property’s information to answer guest questions, support booking enquiries and route requests to hotel departments.
ZayaBot helps guests find information about rooms, dining, facilities, policies and hotel services. It can also guide booking enquiries and direct requests to the appropriate team.
ZayaBot supports hotel website chat, WhatsApp, Instagram and Facebook Messenger, helping hotels manage guest conversations across these channels.
ZayaBot uses a property-specific knowledge base containing information supplied by your hotel, such as room details, menus, policies, frequently asked questions and operating procedures.
ZayaBot supports direct bookings by answering questions, identifying booking interest and guiding guests towards your hotel’s reservation process. Connected booking engines can provide live availability and rates.
ZayaBot supports hotel teams by handling routine enquiries and routing requests. Staff remain responsible for sensitive conversations, exceptions and arrangements requiring confirmation.
Yes. ZayaBot supports conversations in multiple languages, helping international guests communicate with your hotel.
Request a personalised demo to explore how ZayaBot could support your property’s guest communication, team workflows and booking enquiries.